How clients rate our work

References

With great passion, knowledge and skill, we make the most beautiful creations possible for our customers every day. To then receive a compliment about it not only makes us proud, but also grateful. We are happy to share some customer stories with you. Be inspired by the companies that have gone before you and reviewed our work. Find out how we can exceed your Christmas experience.

Did you know that you can also find inspiration in our showroom in Wijdenes? Make an appointment to come by and we’ll give you advice without obligation.

How clients rate our work
... Center Parcs

“Ever since the introduction of our Winter Wonderland concept over 10 years ago, we have been working with Avontuur. During these years, Avontuur has supported us on a European level with great creativity and expertise in creating a recognizable and unique lighting experience. Avontuur (and its international network) is characterized by commitment, budget- and concept-oriented solutions, but also the ability to think along with us to create a magical Winter Wonderland experience in our 27 parks, spread throughout Europe.”

... Maastro

We would like to share our story Last November, we were introduced to Carlo and Avontuur-BlachereNL. Maastro is the radiotherapy clinic in Limburg, where we treat people with cancer through radiation therapy. For Christmas, we wanted to give our lobby a warm appearance, as a sign that we care about our patients and to literally offer a little light in a difficult time.

Together with Carlo, we put together a lighting plan. He thought along with us to create a cohesive whole, tailored to our location and message. The heart we chose became a special place where patients could hang their heart’s wish and where many photos were taken. The reactions from patients and staff were truly heart-warming.

The best compliment? A doctor who has worked here for years said: ‘I love arriving on my bike in the early dark morning and seeing the lights shining.’ For us, that’s the proof that the collaboration with Avontuur-BlachereNL delivered exactly what we hoped for.

 

... Stadshart Amstelveen

”When we started working with Adventure-BlachereNL in 2006, we already knew: good Christmas lighting is indispensable. We get a lot of positive feedback on this every year, through social media and our Welcome Desk. Avontuur helps us with the conceptual part, but also makes sure that any malfunctions are fixed quickly. The service is just good”

... Wilhelmina Childrenshospital

“What a celebration and what joyful moments! Last year we ordered Miffy for the month of December in the lobby of our Wilhelmina Children’s Hospital in Utrecht! In autumn, Miffy was already allowed to come and stay with us! And as a surprise and gesture of involvement from the supplier, Miffy may remain on display until Easter. Amazing. What an extra gift from Avontuur-BlachereNL! Thank you so much, on behalf of all the happy faces of children, parents, visitors, and staff!”

... Scheltema

“At Scheltema, we are always looking to surprise, inspire and entice our customer. Especially during the holiday season, we were looking for a unique experience for shoppers in our busy capital city. Adventure was given carte-blanche to provide our facade decoration and came up with a spectacular design that not only we, but the entire city, has enjoyed for years during the dark days.”

... Primera

“Thanks to Adventure, we were able to take our party lighting to the next level. They have been very thoughtful with our mall about what we need. The service/aftercare is also excellent”

... Wilhelmina Children's Hospital

“What a celebration and moments of enjoyment! Last year we ordered miffy for the December month in the hall of our Wilhelmina Children’s Hospital in Utrecht! In the fall, miffy was already allowed to come and stay! And as a surprise and commitment from the supplier, miffy was allowed to stay until Easter. Great. What an extra gift from Adventure-BlachereNL! Thank you, on behalf of all the happy faces of children, parents, guests and staff!”

... De Hallen Amsterdam

”In Avontuur we found a partner who thought along in solutions within our budget. Avontuur’s working method is characterized by a very personal treatment at every level, great involvement and knowledge of the matter. You could say that having Avontuur arrange your party lighting is a celebration. Doing business with a smile is more pleasant for everyone, isn’t it?”

... Holland Casino

‘The holidays are one of the busiest and most special periods of the year for us,’ says Holland Casino Formula Manager Koos van der Spek. Guests appreciate it enormously when our establishments are decorated with warmth and atmosphere. That is why we are extremely happy to have you, Avontuur-BlachereNL, as a national partner for our Christmas decorations and winter lighting since 2023.

Why Adventure-BlachereNL?

During the selection, your pitch from Adventure-BlachereNL immediately stood out, Van der Spek continues when asked. The idea of working with richly decorated trees, original ornaments with a subtle nod to the game and other creative decorations fitted perfectly with the look and feel of our Holland Casino branches.

Moreover, your experience with complex locations, such as Schiphol Airport, and your previous service to some of our branches appealed to us. And above all, it was the active involvement and thinking along with us on how to stay within our budget that made the difference.

 

Do you also see strategic value in collaboration?

According to Van der Spek, the strategic value of the collaboration is reflected in the following elements:

  • Guest Experience: Your high-quality and atmospheric Christmas decorations create a warm and inviting atmosphere. This creates a positive and memorable experience for our guests.
  • Brand reinforcement: The stylish and unique decorations help us distinguish and reinforce Holland Casino as a (premium) brand.
  • Sustainability: Both share a commitment to sustainability. With Adventure-BlachereNL, we found a common focus on sustainability. Your use of eco-friendly materials and energy-efficient lighting aligns seamlessly with our sustainability goals.
  • Economic benefits: Through long-term cooperation, we benefit from economies of scale and cost savings. This allows us to operate efficiently while ensuring the quality of decorations.

What do you think about the quality of service?

The quality of your service is outstanding. Your attention to detail and dedication to fulfilling our needs ensure that our establishments have a unique and atmospheric look every year during the holidays. This not only contributes to an enhanced guest experience, but also reinforces our brand as a premium entertainment venue. The consistently high quality of decorations and reliable service make you, Adventure-BlachereNL, a valuable partner for us.

Besides the richly decorated trees that really make a statement, we are very happy with the custom-made pillar ornaments and the ornaments hanging from the ceiling. This added a lot of atmosphere in many places with minimal space.

In the area of communication, things did not always go smoothly, but in the case of emergencies or matters under time pressure, someone is always available and quick to respond. Despite the points of communication that could find improvement, communication is fine.

 

How effective do you find our response time and solution orientation?

We really like the flexibility and creativity offered to take into account local needs (there are quite a few) and come up with an appropriate solution. We are completely taken care of.

The quick response times to unforeseen challenges, such as in the 2023 season, where a workable solution was provided within 24 hours, was also unprecedented.

 

What is your take on the future of our collaboration?

In the long term, we expect this partnership to continue to contribute to strengthening Holland Casino’s brand experience and guest satisfaction. We look forward to continued innovation in decoration concepts that continue to differentiate our locations, with an increasing focus on sustainability.

By continuing to work together, we aim for a long-term and successful partnership that delivers both economic benefits and positive environmental impact.

 

What do the guests say?

‘Guest satisfaction in December 2023 and 2024 was the highest of the entire year. Guests indicated several times in their feedback that the atmospheric decorations contributed highly to their positive experience,” Van der Spek concluded.

 

... McDonald's

“Thanks to Adventure, we have a custom design for all our restaurants within the organization for all indoor and outdoor Christmas decorations! Each restaurant got its own ‘wow’ factor. This way we give our guests an extra smile during the dark days before Christmas. The cooperation, combined with the excellent service, makes this company fantastic!”

... Holland Casino

‘The holidays are one of the busiest and most special periods of the year for us,’ says Holland Casino Formula Manager Koos van der Spek. Guests appreciate it enormously when our establishments are decorated with warmth and atmosphere. That is why we are extremely happy to have you, Avontuur-BlachereNL, as a national partner for our Christmas decorations and winter lighting since 2023.

... Maastricht center management

“Meanwhile, our lead time is a fraction of what it was and the plan is being rolled out like this. Visitors, residents and business owners find it an added boost to the city and also find it safer!”

How clients rate our work

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